Introduction
At AssistCall.AI, we are committed to protecting the privacy and security of our clients, visitors, and users. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is protected. By using our website and services, you consent to the practices described in this policy.
Information We Collect
a. Personal Information When you book an appointment, subscribe to our services, or contact us, we may collect personal information such as:
Name
Email address
Phone number
Company name
Job title
Industry
Any other details you provide voluntarily
b. Usage Data We collect information about how you use our website, including:
IP address
Browser type
Pages visited
Time spent on each page
Referring/exit pages
Date and time of visit
Number of clicks
Other diagnostic data
This data helps us improve our services and user experience.
c. Cookies and Tracking Technologies We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
How We Use Your Information
a. To Provide and Improve Our Services We use the information we collect to:
Process transactions
Manage your account
Respond to inquiries
Provide, operate, maintain, and improve our services
Develop new products, services, features, and functionality
b. Communication We may use your personal information to contact you with:
Newsletters
Marketing or promotional materials
Information about our services
Responses to your inquiries or requests
You can opt out of receiving these communications by following the unsubscribe link or instructions provided in any email we send.
c. Compliance and Legal Obligations We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
d. Business Transfers If AssistCall.AI is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:
Encryption of data in transit and at rest
Regular security audits
Access controls and authentication procedures
Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to:
Comply with our legal obligations
Resolve disputes
Enforce our legal agreements and policies
Your Data Protection Rights
a. Access, Correction, and Deletion You have the right to:
Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information
You can exercise these rights by contacting us at [email protected].
b. Opt-Out You have the right to opt out of receiving marketing communications from us at any time. You can do this by:
Following the unsubscribe instructions in our emails
Contacting us directly at [email protected]
c. Data Portability You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
d. Right to Complain If you believe we are processing your personal information unlawfully, you have the right to complain to your local data protection authority.
Third-Party Services
We may employ third-party companies and individuals to:
Facilitate our services
Provide services on our behalf
Perform service-related services
Assist us in analyzing how our services are used
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
By phone: +1 (516) 363-1125
By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.
