Integrations / Property management
Use AssistCall with AppFolio
AssistCall answers your business calls 24/7 and can send each call, message and booking to AppFolio through Live API actions, Webhook, n8n.
AppFolio: Cloud property management software for residential, commercial, association and student housing managers, covering leasing, accounting, maintenance and resident portals.
Connects
Example call
A tenant calls at 11pm about a leaking water heater; AssistCall confirms their unit from AppFolio data, marks the message urgent and transfers or texts the on-call tech, and the manager gets an emailed summary with the recording.
- Forward your AppFolio office line to AssistCall after hours so tenant maintenance calls are answered, recorded and emailed to your team with urgency flagged.
- On Plus or Max, look up the caller's tenant, unit or open work order through AppFolio's API during the call, using credentials your admin generates.
- On Max (read/write), send AssistCall's message.taken event to an n8n workflow that writes the caller's request into AppFolio through the API (work-order writes may need extra approval from AppFolio).
How it connects
- Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.
- Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
- Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
- n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
About AppFolio's API
- Self-serve API: you can create a key in your account
- Style: REST (JSON)
- Authentication: Client ID and client secret that an AppFolio System Administrator generates in the account (Database API integrations also use a developer ID)
- On Zapier: no. On Make: no.
API access is only on the Plus plan (read only) and the Max plan (read/write), per AppFolio's plan page; the Core plan has none, and Plus and Max carry minimum spend and unit requirements. An admin generates credentials under General Settings > Manage API Settings; generating new ones invalidates the old ones (Aptly setup guide). Propexo's guide says customer-provisioned Database API access needs no partnership approval. One integrator reports AppFolio needs a separate approval before work orders can be written. Webhooks for customer API access not confirmed. No Zapier or Make app found.
Not included: no one-click AppFolio app, no listing in AppFolio's marketplace, no two-way sync, and no partnership with AppFolio, Inc..
Researched by the AssistCall team and checked against AppFolio, Inc.'s public pages on October 24, 2026. AppFolio is a trademark of AppFolio, Inc.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by AppFolio, Inc..
More Property management integrations
- Buildium: Property management software for residential and association managers, covering leasing, rent collection, accounting, maintenance requests and owner and resident portals.
- TurboTenant: Rental management software for independent landlords, covering listings, applications, tenant screening, leases and online rent collection.
- Avail: Online landlord software for DIY landlords: listings, applications, screening, leases, rent payments and maintenance tracking.
- DoorLoop: Property management software for residential, commercial and association managers: accounting, leasing, rent payments, maintenance and portals.
- Propertyware: Property management software built for single-family rental portfolios, with leasing, maintenance, accounting and owner and tenant portals.
- Rent Manager: Property management and accounting software for residential, commercial, association, manufactured housing, self storage and other portfolios, run as Rent Manager Online.
All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.