Integrations

Dental practice software integrations

Dental offices miss calls during procedures, at lunch and after hours, and a missed new-patient or emergency call often goes to the practice down the street. The practice management system (Dentrix, Eaglesoft, Open Dental and others) holds the schedule and patient records, so details from every call need to reach the front desk quickly. Most dental PMS vendors limit API access to approved partners, so for many systems AssistCall works alongside the PMS through call forwarding and emailed summaries. Open Dental (with a developer key) and API layers such as NexHealth Synchronizer and Sikka let a developer move AssistCall call data into the PMS.