Integrations / Field service and home services

Use AssistCall with ServiceTrade

AssistCall answers your business calls 24/7 and can send each call, message and booking to ServiceTrade through Webhook, Zapier.

ServiceTrade: Field service software for commercial mechanical, fire protection and HVAC contractors, covering jobs, appointments, quotes and service records.

Connects

Example call

A facility manager calls about a rooftop unit that is down. AssistCall takes the site address and urgency, and the appointment.booked webhook triggers a Zap that creates a ServiceTrade job and appointment. The service manager sees it in ServiceTrade.

• When a caller books, a Zap finds or creates the customer company and location, then creates a job and appointment in ServiceTrade.
• After each call, a Zap adds a comment to the matching ServiceTrade job with the call summary and recording link.
• When AssistCall captures a lead, a Zap finds or creates the contact in ServiceTrade.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About ServiceTrade's API

• API access not confirmed
• Style: REST
• On Zapier: yes. On Make: no.

Public API documentation exists, but its authentication method could not be read in this check. Zapier app: 19 triggers and 39 actions including Create Job, Create Appointment, Add Comment to Job, Find or Create Contact and Find or Create Customer Company. No Make app found.

Not included: no one-click ServiceTrade app, no listing in ServiceTrade's marketplace, no two-way sync, and no partnership with ServiceTrade.

Researched by the AssistCall team and checked against ServiceTrade's public pages on October 24, 2026. ServiceTrade is a trademark of ServiceTrade. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by ServiceTrade.

More Field service and home services integrations

• Housecall Pro: Scheduling, dispatch, invoicing and payments software for home service pros like plumbers, electricians, HVAC techs and cleaners.
• Jobber: Scheduling, quoting, invoicing and client management software for home service businesses such as lawn care, cleaning, HVAC and plumbing.
• ServiceTitan: Field service management software for residential and commercial contractors (HVAC, plumbing, electrical, roofing) covering call booking, dispatch, invoicing and marketing.
• FieldPulse: Field service software for trade contractors such as HVAC, plumbing and electrical, with scheduling, estimates, invoicing and project tracking.
• Markate: Business management software for home service contractors with CRM, estimates, work orders, scheduling and invoicing.
• Service Fusion: Field service management software for small and mid-size contractors with scheduling, dispatch, estimates, invoicing and a customer portal.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.