Integrations / Restaurants and hospitality

Use AssistCall with 7shifts

AssistCall answers your business calls 24/7 and can send each call, message and booking to 7shifts through Zapier, Webhook, Live API actions, n8n.

7shifts: 7shifts is employee scheduling, time clock and team messaging software built for restaurants.

Connects

Example call

A server calls in sick. AssistCall finds her in 7shifts and reads tonight's 5pm-to-close shift. The manager gets an email with her name, the shift and the reason.

• When a staff member calls out sick, find them in 7shifts by name and read their next shift (List Users, then List Shifts), so the manager's message names the shift that needs cover
• Send AssistCall's message.taken event to an n8n workflow that pulls the caller's upcoming shifts from the 7shifts API and emails them to the manager
• Forward the restaurant line after hours so staff call-outs and vendor calls are recorded and summarized for the morning manager

How it connects

• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About 7shifts's API

• Self-serve API: you can create a key in your account
• Style: REST
• Authentication: Access token (Bearer) created in Company Settings > Developer Tools; OAuth for partner apps
• On Zapier: yes. On Make: no.

A company admin creates a long-lived access token under Company Settings > Developer Tools > Access Tokens. 7shifts says the token can do everything the API supports for one company. The docs we read don't mention a plan requirement, so check your plan. List Users can filter by name, and List Shifts can filter by user and start date. Zapier's 7shifts app has triggers and read-only lookups but no create actions, so a Zap can't write to 7shifts from an AssistCall event; use the API or n8n for that. We found no Make app.

Not included: no one-click 7shifts app, no listing in 7shifts's marketplace, no two-way sync, and no partnership with 7shifts.

Researched by the AssistCall team and checked against 7shifts's public pages on October 24, 2026. 7shifts is a trademark of 7shifts. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by 7shifts.

More Restaurants and hospitality integrations

• Clover: Clover is Fiserv's point-of-sale system, sold through banks and resellers, that restaurants, cafes and shops use for payments, orders and customer records.
• OpenTable: OpenTable is a restaurant reservation network and table-management system that lets diners book online and helps restaurants run the floor and the guest list.
• Square for Restaurants: Square for Restaurants is Square's point-of-sale for counter-service and full-service restaurants, with online ordering, kitchen display and a customer directory.
• Toast: Toast is a point-of-sale and restaurant management platform that full-service and quick-service restaurants use for orders, payments, menus and staff.
• ChowNow: ChowNow gives independent restaurants commission-free online ordering through their own website, branded apps and a diner marketplace.
• Cloudbeds: Cloudbeds is a property management system for independent hotels, hostels, inns and vacation rentals, covering reservations, front desk, channel management and payments.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.