Integrations / E-commerce and online stores

Use AssistCall with BigCommerce

AssistCall answers your business calls 24/7 and can send each call, message and booking to BigCommerce through Webhook, Live API actions, Zapier, Make, n8n.

BigCommerce: BigCommerce is a hosted e-commerce platform for online stores, used mostly by growing B2C and B2B brands.

Connects

Example call

Caller says "Where is order 10234?" AssistCall gets order 10234 from the BigCommerce API, says its status is Shipped, and the owner gets the call summary and recording link by email.

• During a call, AssistCall gets an order by number from the BigCommerce Orders API with your store-level token and tells the caller its status, such as Awaiting Shipment or Shipped.
• When AssistCall captures a lead, a Zap uses Find or Create Customer to add the caller to BigCommerce.
• Forward your sales line to AssistCall so wholesale and quote requests get captured as leads after hours.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About BigCommerce's API

• Self-serve API: you can create a key in your account
• Style: REST and GraphQL
• Authentication: Store-level API account access token (X-Auth-Token header)
• On Zapier: yes. On Make: yes.

Merchants create store-level API accounts in the control panel under Settings > Store-level API accounts and choose scopes; the access token is static and its scopes can't be changed later. Zapier's BigCommerce app has 11 triggers plus Create Customer, Search Customer and Find or Create Customer; Make's verified BigCommerce app includes order, cart and customer triggers.

Not included: no one-click BigCommerce app, no listing in BigCommerce's marketplace, no two-way sync, and no partnership with BigCommerce.

Researched by the AssistCall team and checked against BigCommerce's public pages on October 24, 2026. BigCommerce is a trademark of BigCommerce. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by BigCommerce.

More E-commerce and online stores integrations

• Amazon Seller Central: Seller Central is the account where independent sellers list products, manage orders and inventory, and handle fulfillment for the Amazon store; the Selling Partner API (SP-API) exposes that data.
• Shopify: Shopify is a hosted platform for running an online store and in-person sales, with orders, products, customers and payments in one admin.
• Square Online: Square Online is Square's website and online store builder; online orders, customers and payments sit in the same Square account as in-person sales.
• WooCommerce: WooCommerce is a free, open-source plugin that turns a WordPress website into an online store with products, orders, customers and payments.
• eBay: eBay is an online marketplace where businesses and individuals sell new and used goods at auction or fixed price.
• Etsy: Etsy is an online marketplace where independent sellers list handmade, vintage and craft goods and manage their shop's orders and listings.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.