Integrations / E-commerce and online stores

Use AssistCall with Shopify

AssistCall answers your business calls 24/7 and can send each call, message and booking to Shopify through Webhook, Zapier, Make, n8n.

Shopify: Shopify is a hosted platform for running an online store and in-person sales, with orders, products, customers and payments in one admin.

Connects

Example call

Caller says "Do you have the linen shirt in medium? Please call me back." AssistCall takes the message with the caller's number and reason; a Zap finds the caller in Shopify customers and tags them "callback"; the owner gets an email summary and sees the tag on the customer in Shopify admin.

• When AssistCall captures a lead, a Zapier Zap uses Shopify's Find or Create Customer action to add the caller to your Shopify customers.
• When a caller asks for a callback, a Zap finds the caller in Shopify and adds a tag such as "callback" with Add Tag to Customer, so your team sees it in Shopify admin.
• When a call ends, send the summary, transcript and recording link through Make or n8n to the person who handles Shopify customer service.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Shopify's API

• Self-serve API: you can create a key in your account
• Style: GraphQL (Admin API)
• Authentication: OAuth 2.0 access token; custom apps built in the Dev Dashboard get 24-hour tokens through the client credentials grant
• On Zapier: yes. On Make: yes.

Since January 1, 2026, new custom apps are created in the Shopify Dev Dashboard (store owners have access; staff need the App development permission). Tokens from the client credentials grant expire after 24 hours, so AssistCall's live API lookup, which uses a fixed token, is not a fit for new Shopify apps. Stores with a legacy custom app created before 2026 still have a static Admin API token. The practical route is Zapier, Make or n8n: Zapier's Shopify app has 20 triggers, 23 actions and 12 searches, including Find Customers, Find Order, Update Customer and Add Tag to Customer; n8n has a Shopify node.

Not included: no one-click Shopify app, no listing in Shopify's marketplace, no two-way sync, and no partnership with Shopify Inc..

Researched by the AssistCall team and checked against Shopify Inc.'s public pages on October 24, 2026. Shopify is a trademark of Shopify Inc.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Shopify Inc..

More E-commerce and online stores integrations

• Amazon Seller Central: Seller Central is the account where independent sellers list products, manage orders and inventory, and handle fulfillment for the Amazon store; the Selling Partner API (SP-API) exposes that data.
• Square Online: Square Online is Square's website and online store builder; online orders, customers and payments sit in the same Square account as in-person sales.
• WooCommerce: WooCommerce is a free, open-source plugin that turns a WordPress website into an online store with products, orders, customers and payments.
• BigCommerce: BigCommerce is a hosted e-commerce platform for online stores, used mostly by growing B2C and B2B brands.
• eBay: eBay is an online marketplace where businesses and individuals sell new and used goods at auction or fixed price.
• Etsy: Etsy is an online marketplace where independent sellers list handmade, vintage and craft goods and manage their shop's orders and listings.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.