Integrations / E-commerce and online stores

Use AssistCall with WooCommerce

AssistCall answers your business calls 24/7 and can send each call, message and booking to WooCommerce through Webhook, Live API actions, Zapier, Make, n8n.

WooCommerce: WooCommerce is a free, open-source plugin that turns a WordPress website into an online store with products, orders, customers and payments.

Connects

Example call

Caller says "Where is order 4411?" AssistCall requests order 4411 from the store's WooCommerce REST API with a read-only key, tells the caller it's marked Completed, and the owner gets an email summary with the transcript.

• During a call, AssistCall looks up an order through the WooCommerce REST API with a read-only key and tells the caller its status, such as processing, on hold or completed.
• After a call about an order, a Zap adds the call summary to that order in WooCommerce with Create Order Note.
• When AssistCall captures a lead, Zapier's Find or Create Customer action adds the caller to your WooCommerce customers.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About WooCommerce's API

• Self-serve API: you can create a key in your account
• Style: REST (v3)
• Authentication: Consumer key and secret, sent with HTTP Basic auth over HTTPS
• On Zapier: yes. On Make: yes.

A store admin creates keys in WooCommerce > Settings > Advanced > REST API and picks Read, Write or Read/Write access. Requires WooCommerce 3.5+ and HTTPS; some hosts strip the Authorization header, in which case keys can be sent as query parameters. Response speed depends on your web host, which matters for AssistCall's few-second live lookup timeout. Zapier's WooCommerce app includes Find Customer, Find Order and Create Order Note; n8n has a WooCommerce node.

Not included: no one-click WooCommerce app, no listing in WooCommerce's marketplace, no two-way sync, and no partnership with Automattic (WooCommerce).

Researched by the AssistCall team and checked against Automattic (WooCommerce)'s public pages on October 24, 2026. WooCommerce is a trademark of Automattic (WooCommerce). AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Automattic (WooCommerce).

More E-commerce and online stores integrations

• Amazon Seller Central: Seller Central is the account where independent sellers list products, manage orders and inventory, and handle fulfillment for the Amazon store; the Selling Partner API (SP-API) exposes that data.
• Shopify: Shopify is a hosted platform for running an online store and in-person sales, with orders, products, customers and payments in one admin.
• Square Online: Square Online is Square's website and online store builder; online orders, customers and payments sit in the same Square account as in-person sales.
• BigCommerce: BigCommerce is a hosted e-commerce platform for online stores, used mostly by growing B2C and B2B brands.
• eBay: eBay is an online marketplace where businesses and individuals sell new and used goods at auction or fixed price.
• Etsy: Etsy is an online marketplace where independent sellers list handmade, vintage and craft goods and manage their shop's orders and listings.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.