Integrations / E-commerce and online stores

Use AssistCall with eBay

AssistCall answers your business calls 24/7 and can send each call, message and booking to eBay through Webhook, Zapier, n8n.

eBay: eBay is an online marketplace where businesses and individuals sell new and used goods at auction or fixed price.

Connects

Example call

Caller says "I'm buyer jsmith22 and my eBay order hasn't arrived." AssistCall takes the message; a Zap runs Find an Order for that username, and the owner gets an email with the message and the matching order.

• When a caller leaves a message about an eBay purchase, a Zap runs eBay's Find an Order search by buyer username and emails you the matching orders with the message.
• Forward your business line to AssistCall so buyers and suppliers who call get answered 24/7.
• Send every call summary and recording link through Zapier to whoever handles eBay returns and disputes.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About eBay's API

• Self-serve API: you can create a key in your account
• Style: REST (Sell APIs) plus the older XML Trading API
• Authentication: OAuth 2.0 user access tokens, renewed with a refresh token
• On Zapier: yes. On Make: no.

eBay's developer pages blocked automated access during this research, so plan, approval and token-lifetime details were not verified. eBay user tokens come from the seller granting consent to an app. Zapier's eBay app has a New Order trigger, a Create a Shipping Fulfillment action and a Find an Order search (filter by date range, fulfillment status or username). A Make eBay app could not be confirmed.

Not included: no one-click eBay app, no listing in eBay's marketplace, no two-way sync, and no partnership with eBay Inc..

Researched by the AssistCall team and checked against eBay Inc.'s public pages on October 24, 2026. eBay is a trademark of eBay Inc.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by eBay Inc..

More E-commerce and online stores integrations

• Amazon Seller Central: Seller Central is the account where independent sellers list products, manage orders and inventory, and handle fulfillment for the Amazon store; the Selling Partner API (SP-API) exposes that data.
• Shopify: Shopify is a hosted platform for running an online store and in-person sales, with orders, products, customers and payments in one admin.
• Square Online: Square Online is Square's website and online store builder; online orders, customers and payments sit in the same Square account as in-person sales.
• WooCommerce: WooCommerce is a free, open-source plugin that turns a WordPress website into an online store with products, orders, customers and payments.
• BigCommerce: BigCommerce is a hosted e-commerce platform for online stores, used mostly by growing B2C and B2B brands.
• Etsy: Etsy is an online marketplace where independent sellers list handmade, vintage and craft goods and manage their shop's orders and listings.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.