Integrations / Auto repair and dealerships

Use AssistCall with CCC ONE

AssistCall answers your business calls 24/7 and works alongside CCC ONE: forwarded calls get answered, booked or noted, with a summary of every call by email.

CCC ONE: Collision repair estimating and repair-management software that body shops use to write estimates, work with insurers and track repairs.

Works alongside

Example call

A driver calls Saturday night after a fender-bender. AssistCall takes their name, number, insurer, claim number and vehicle, books a Monday estimate slot, and the estimator gets an email summary with the recording to open the file in CCC ONE.

• Forward the shop line to AssistCall when estimators are busy or after hours, so a driver calling after an accident can leave their name, number, insurer, claim number and vehicle.
• Email the front office a summary, transcript and recording link for every call, so staff can start the estimate in CCC ONE without calling the customer back for details.
• Book estimate appointments during the call and send appointment.booked events by webhook to an HTTPS endpoint the shop controls.

How it connects

• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.
• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.

About CCC ONE's API

• Partner API: the vendor approves access
• Style: Cloud APIs through CCC Secure Share (style not published)
• Authentication: Not published; app developers register with CCC Secure Share and each repairer turns data sharing on or off
• On Zapier: no. On Make: no.

CCC Secure Share lets registered third-party apps receive a repairer's CCC ONE data once the shop switches sharing on. It is for app developers. A shop cannot create its own key, so AssistCall does not read or write CCC ONE records directly. No Zapier or Make app (checked Oct 2026).

Not included: no one-click CCC ONE app, no listing in CCC ONE's marketplace, no two-way sync, and no partnership with CCC Intelligent Solutions.

Researched by the AssistCall team and checked against CCC Intelligent Solutions's public pages on October 24, 2026. CCC ONE is a trademark of CCC Intelligent Solutions. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by CCC Intelligent Solutions.

More Auto repair and dealerships integrations

• CDK Global: Dealer management system (DMS) and retail software that franchised car, truck and RV dealers use for sales, service, parts and accounting.
• DealerCenter: Web-based dealer management system with inventory, CRM, dealer websites and buy-here-pay-here tools, used mostly by independent used-car dealers.
• Mitchell 1 Manager SE: Shop management software from Mitchell 1, a Snap-on company, for auto and light-truck repair shops, covering estimates, invoices, scheduling, inspections and 180+ reports.
• Reynolds and Reynolds: Dealer management systems (ERA and POWER) plus CRM and document tools for franchised car dealerships.
• Shopmonkey: Cloud shop management software for auto repair, tire and specialty shops, covering work orders, estimates, inspections, scheduling, payments and customer texting.
• Tekmetric: Cloud shop management software for independent auto repair shops, covering repair orders, estimates, digital inspections, scheduling and payments.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.