Integrations / Auto repair and dealerships
Use AssistCall with CDK Global
AssistCall answers your business calls 24/7 and works alongside CDK Global: forwarded calls get answered, booked or noted, with a summary of every call by email.
CDK Global: Dealer management system (DMS) and retail software that franchised car, truck and RV dealers use for sales, service, parts and accounting.
Works alongside
Example call
A customer calls the service department at 8 pm to book a 60,000-mile service. AssistCall books a 7:30 am drop-off. The service advisor opens the morning email with the customer's name, vehicle and recording and sets up the repair order in CDK.
- Forward the service department's line to AssistCall after hours and on overflow, so customers can book a service visit or leave a message instead of waiting on hold.
- Send lead.captured events by webhook to an HTTPS endpoint the dealership controls, so after-hours sales calls reach the BDC as soon as the call ends.
- Email service advisors a summary, transcript and recording link for each call, so the visit can be entered in CDK without calling the customer back.
How it connects
- Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.
- Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
About CDK Global's API
- Partner API: the vendor approves access
- Style: REST APIs through the Fortellis platform, plus asynchronous event APIs
- Authentication: OAuth 2.0 (client ID and secret from an app registered on Fortellis)
- On Zapier: no. On Make: no.
Third-party access to CDK dealer data goes through Fortellis, CDK's developer network and marketplace (135+ published APIs, 425+ apps). Software vendors register apps there, and data access runs through CDK's partner program and dealer subscriptions. A dealership does not create its own API key. Zapier lists CDK Global only as a placeholder ('has not yet built an integration'). No Make app.
Not included: no one-click CDK Global app, no listing in CDK Global's marketplace, no two-way sync, and no partnership with CDK Global.
Researched by the AssistCall team and checked against CDK Global's public pages on October 24, 2026. CDK Global is a trademark of CDK Global. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by CDK Global.
More Auto repair and dealerships integrations
- CCC ONE: Collision repair estimating and repair-management software that body shops use to write estimates, work with insurers and track repairs.
- DealerCenter: Web-based dealer management system with inventory, CRM, dealer websites and buy-here-pay-here tools, used mostly by independent used-car dealers.
- Mitchell 1 Manager SE: Shop management software from Mitchell 1, a Snap-on company, for auto and light-truck repair shops, covering estimates, invoices, scheduling, inspections and 180+ reports.
- Reynolds and Reynolds: Dealer management systems (ERA and POWER) plus CRM and document tools for franchised car dealerships.
- Shopmonkey: Cloud shop management software for auto repair, tire and specialty shops, covering work orders, estimates, inspections, scheduling, payments and customer texting.
- Tekmetric: Cloud shop management software for independent auto repair shops, covering repair orders, estimates, digital inspections, scheduling and payments.
All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.