Integrations / Auto repair and dealerships

Use AssistCall with Shopmonkey

AssistCall answers your business calls 24/7 and can send each call, message and booking to Shopmonkey through Webhook, Live API actions, n8n.

Shopmonkey: Cloud shop management software for auto repair, tire and specialty shops, covering work orders, estimates, inspections, scheduling, payments and customer texting.

Connects

Example call

A customer calls at 5:45 pm to ask whether their car is ready. AssistCall looks up their number in Shopmonkey, finds the open order and tells them its status. The advisor gets an email summary with the transcript.

• During a call, look up the caller's phone number in Shopmonkey with your own API key, so the receptionist can greet returning customers by name.
• Check the caller's open orders in Shopmonkey and tell them the current status, instead of putting them on hold for an advisor.
• When AssistCall books a visit, create the appointment in Shopmonkey through the API, or with an n8n workflow triggered by the appointment.booked webhook.

How it connects

• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.
• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.

About Shopmonkey's API

• Self-serve API: you can create a key in your account
• Style: REST (v3, JSON)
• Authentication: API key sent as a bearer token; an admin creates it in Settings > Integration > API Keys
• On Zapier: no. On Make: no.

Shopmonkey's pricing page lists 'API and Webhooks' as included on every plan. Only admins can create keys. A key carries its creator's permissions and is shown only once. Base URL is https://api.shopmonkey.cloud/v3. Useful endpoints include POST /v3/customer/phone_number/search, GET /v3/customer/:id/vehicle, GET /v3/customer/:id/order and POST /v3/appointment. The API is rate limited (429 with Retry-After); exact limits come from support. Webhooks are created with POST /v3/webhook (docs marked work in progress). No Zapier or Make app. n8n works through its HTTP Request node.

Not included: no one-click Shopmonkey app, no listing in Shopmonkey's marketplace, no two-way sync, and no partnership with Shopmonkey.

Researched by the AssistCall team and checked against Shopmonkey's public pages on October 24, 2026. Shopmonkey is a trademark of Shopmonkey. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Shopmonkey.

More Auto repair and dealerships integrations

• CCC ONE: Collision repair estimating and repair-management software that body shops use to write estimates, work with insurers and track repairs.
• CDK Global: Dealer management system (DMS) and retail software that franchised car, truck and RV dealers use for sales, service, parts and accounting.
• DealerCenter: Web-based dealer management system with inventory, CRM, dealer websites and buy-here-pay-here tools, used mostly by independent used-car dealers.
• Mitchell 1 Manager SE: Shop management software from Mitchell 1, a Snap-on company, for auto and light-truck repair shops, covering estimates, invoices, scheduling, inspections and 180+ reports.
• Reynolds and Reynolds: Dealer management systems (ERA and POWER) plus CRM and document tools for franchised car dealerships.
• Tekmetric: Cloud shop management software for independent auto repair shops, covering repair orders, estimates, digital inspections, scheduling and payments.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.