Integrations / Auto repair and dealerships
Use AssistCall with Reynolds and Reynolds
AssistCall answers your business calls 24/7 and works alongside Reynolds and Reynolds: forwarded calls get answered, booked or noted, with a summary of every call by email.
Reynolds and Reynolds: Dealer management systems (ERA and POWER) plus CRM and document tools for franchised car dealerships.
Works alongside
Example call
A customer calls Sunday to book a tire rotation. AssistCall books a Tuesday slot and takes their vehicle details. The service advisor gets the email summary and recording Monday morning and enters the appointment in Reynolds.
- Forward sales and service lines to AssistCall after hours and on overflow, so every caller gets an answer and a booked time or a message.
- Email the BDC or service advisor a summary, transcript and recording link for each call, ready to enter in the Reynolds system.
- Send lead.captured and appointment.booked events by webhook to an HTTPS endpoint the dealership controls.
How it connects
- Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.
- Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
About Reynolds and Reynolds's API
- Partner API: the vendor approves access
- Style: Certified interfaces (RCI); specifications go only to accepted vendors
- Authentication: Not published
- On Zapier: no. On Make: no.
Reynolds allows third-party data access only through the Reynolds Certified Interface (RCI) program. Vendors are accepted into the program, then certified for a specific application and set of data components (contact [email protected]). Dealers cannot issue their own API keys. No Zapier or Make app.
Not included: no one-click Reynolds and Reynolds app, no listing in Reynolds and Reynolds's marketplace, no two-way sync, and no partnership with The Reynolds and Reynolds Company.
Researched by the AssistCall team and checked against The Reynolds and Reynolds Company's public pages on October 24, 2026. Reynolds and Reynolds is a trademark of The Reynolds and Reynolds Company. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by The Reynolds and Reynolds Company.
More Auto repair and dealerships integrations
- CCC ONE: Collision repair estimating and repair-management software that body shops use to write estimates, work with insurers and track repairs.
- CDK Global: Dealer management system (DMS) and retail software that franchised car, truck and RV dealers use for sales, service, parts and accounting.
- DealerCenter: Web-based dealer management system with inventory, CRM, dealer websites and buy-here-pay-here tools, used mostly by independent used-car dealers.
- Mitchell 1 Manager SE: Shop management software from Mitchell 1, a Snap-on company, for auto and light-truck repair shops, covering estimates, invoices, scheduling, inspections and 180+ reports.
- Shopmonkey: Cloud shop management software for auto repair, tire and specialty shops, covering work orders, estimates, inspections, scheduling, payments and customer texting.
- Tekmetric: Cloud shop management software for independent auto repair shops, covering repair orders, estimates, digital inspections, scheduling and payments.
All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.