Integrations / Legal practice management

Use AssistCall with MyCase

AssistCall answers your business calls 24/7 and can send each call, message and booking to MyCase through Webhook, Zapier, Make.

MyCase: Legal practice management software for small and midsize law firms. It covers cases, contacts, calendars, billing, a client portal and a legal CRM for intake.

Connects

Example call

A caller asks whether the firm handles custody cases. The receptionist collects her name, number and how urgent it is, then sends a lead.captured event. A Zap creates a MyCase lead, and the intake coordinator finds the lead and the call summary waiting the next morning.

• When the receptionist captures a new lead, a Zap creates a Lead in MyCase with the caller's name, number and reason for calling.
• After each call, Zapier's Create Call action logs the call in MyCase, and a Note adds the AssistCall summary and recording link.
• When a consult is booked, Zapier creates an Event in MyCase so the appointment appears on the firm's calendar.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About MyCase's API

• Partner API: the vendor approves access
• Style: REST (JSON)
• Authentication: OAuth 2.0 authorization code. Client credentials are issued by MyCase support
• On Zapier: yes. On Make: yes.

MyCase's pricing page lists 'Open API' as a feature of the Advanced plan. Current customers request OAuth client credentials from MyCase support, and only MyCase support can set the redirect URI. Access tokens last 24 hours and refresh tokens 2 weeks, so AssistCall's live API lookup is not a practical fit; Zapier or Make are the working routes. The rate limit is 25 requests per second per client. The API reference includes webhook subscription endpoints. The Make app was built by the community (Maxmel Tech) and is not maintained by Make or MyCase.

Not included: no one-click MyCase app, no listing in MyCase's marketplace, no two-way sync, and no partnership with 8am.

Researched by the AssistCall team and checked against 8am's public pages on October 24, 2026. MyCase is a trademark of 8am. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by 8am.

More Legal practice management integrations

• Clio: Cloud practice management software for law firms (Clio Manage). It covers matters, contacts, calendars, time tracking, billing and documents, and Clio Grow handles client intake.
• Actionstep: Cloud practice management software for small and midsize law firms with workflow automation, matter management, billing and legal accounting.
• CASEpeer: Case management software built for personal injury law firms. It covers intake, case tracking, medical records, settlements and client texting.
• CosmoLex: Cloud practice management software for law firms with built-in legal accounting (trust and business), billing and matter management.
• Filevine: Case management platform for law firms, widely used by personal injury and litigation practices. It is organized around projects, contacts and custom workflows.
• Lawmatics: Legal CRM and client intake software for law firms. It includes marketing automation, intake forms, e-signature and appointment scheduling.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.