Integrations

Legal practice management integrations

For a law firm, a missed call is often a prospective client who simply calls the next firm, and intake details typed in by hand from voicemail get lost or entered late. When AssistCall is connected to the firm's practice management system, the caller's details, the call summary, the transcript and the recording link go straight into the contact, lead or matter record. The firm can also check whether a caller is already a client, so existing clients and new inquiries are handled differently.