Integrations / Legal practice management

Use AssistCall with Neos

AssistCall answers your business calls 24/7 and can send each call, message and booking to Neos through Webhook, Zapier.

Neos: Cloud case management software from the makers of Needles, used mainly by personal injury and litigation firms.

Connects

Example call

A caller says a delivery truck hit her car this morning. The receptionist takes her details, the location and her injuries. A Zap creates an intake in Neos, and the intake team sees it with the call summary within minutes.

• When an intake call ends, a Zap creates an Intake in Neos with the caller's details and the incident description from the summary.
• After a call from an existing client, a Zap finds the case by number and posts a Note with the call summary and recording link.
• When a caller qualifies as a new client, Zapier creates a New Case in Neos from the lead.captured event.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Neos's API

• API access not confirmed
• On Zapier: yes. On Make: no.

We did not find public API documentation for Neos. The Zapier app, whose listing links to needles.com, has actions only: Create Intake, Create New Case, Post Note and File Upload, plus searches for a case or intake by number or first party.

Not included: no one-click Neos app, no listing in Neos's marketplace, no two-way sync, and no partnership with Assembly Software (Needles).

Researched by the AssistCall team and checked against Assembly Software (Needles)'s public pages on October 24, 2026. Neos is a trademark of Assembly Software (Needles). AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Assembly Software (Needles).

More Legal practice management integrations

• Clio: Cloud practice management software for law firms (Clio Manage). It covers matters, contacts, calendars, time tracking, billing and documents, and Clio Grow handles client intake.
• MyCase: Legal practice management software for small and midsize law firms. It covers cases, contacts, calendars, billing, a client portal and a legal CRM for intake.
• Actionstep: Cloud practice management software for small and midsize law firms with workflow automation, matter management, billing and legal accounting.
• CASEpeer: Case management software built for personal injury law firms. It covers intake, case tracking, medical records, settlements and client texting.
• CosmoLex: Cloud practice management software for law firms with built-in legal accounting (trust and business), billing and matter management.
• Filevine: Case management platform for law firms, widely used by personal injury and litigation practices. It is organized around projects, contacts and custom workflows.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.