Integrations / Marketing, SMS and reviews

Use AssistCall with Birdeye

AssistCall answers your business calls 24/7 and can send each call, message and booking to Birdeye through Webhook, Live API actions, Zapier, Make, n8n.

Birdeye: Reputation and customer-experience platform for local and multi-location businesses, covering review requests, listings, messaging, surveys and appointments.

Connects

Example call

A patient calls to book a cleaning. AssistCall books it, a Zap creates the appointment in Birdeye, and the office sees the visit on the patient's Birdeye record.

• When AssistCall books an appointment, a Zap runs Birdeye's Create Appointment action so the visit appears in Birdeye.
• On an appointment.booked event, a Zap waits until after the appointment time and then runs Birdeye's Create Customer, so Birdeye can send a review request under your account settings.
• During a live call, the receptionist creates or updates the caller as a Birdeye contact using your Birdeye API key.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Birdeye's API

• Self-serve API: you can create a key in your account
• Style: REST
• Authentication: API key (x-api-key header) plus business ID
• On Zapier: yes. On Make: yes.

The key is generated in Settings > Integrations > API. Birdeye's help center says you need it once your Birdeye rep has confirmed a Zapier or API integration. A third-party review says keys are sometimes gated behind support or a plan upgrade, so check with your rep. Rate limits aren't published; ask support. Birdeye uses the Customer Checkin endpoint for API-based review request automation. The API also has contacts, reviews and webhook subscription endpoints.

Not included: no one-click Birdeye app, no listing in Birdeye's marketplace, no two-way sync, and no partnership with Birdeye.

Researched by the AssistCall team and checked against Birdeye's public pages on October 24, 2026. Birdeye is a trademark of Birdeye. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Birdeye.

More Marketing, SMS and reviews integrations

• Constant Contact: Email and SMS marketing platform built for small businesses and nonprofits, with lists, campaigns, events and automations.
• Google Business Profile: Google's free business listing that shows your hours, phone number, reviews and booking options on Google Search and Maps.
• Klaviyo: Email, SMS and customer-data platform used mostly by online stores to send automated flows and campaigns based on shopper data.
• Mailchimp: Email and SMS marketing platform for small businesses, with audiences, campaigns, automations and signup forms.
• Yelp: Local business directory and review site where customers find businesses, read reviews, call, and send Request-a-Quote leads.
• ActiveCampaign: Email marketing, marketing automation and sales CRM for small and mid-sized businesses.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.