Integrations / Medical, therapy and wellness

Use AssistCall with eClinicalWorks

AssistCall answers your business calls 24/7 and works alongside eClinicalWorks: forwarded calls get answered, booked or noted, with a summary of every call by email.

eClinicalWorks: Cloud EHR and practice management software for physician practices, with patient engagement through its healow apps.

Works alongside

Example call

After hours, a caller asks whether the practice takes their insurance; AssistCall answers from the practice's FAQ and takes a callback request; staff read the email summary and schedule the visit in eClinicalWorks.

• Forward your line to AssistCall after hours or when every front-desk line is busy, so callers are answered instead of abandoned.
• Answer routine questions such as office hours, directions and insurance accepted from the answers you give AssistCall.
• If your practice has a developer with an activated eClinicalWorks FHIR app, send AssistCall's call.completed webhook to that developer's service for follow-up in eClinicalWorks.

How it connects

• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.
• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.

About eClinicalWorks's API

• Partner API: the vendor approves access
• Style: FHIR R4
• Authentication: OAuth 2.0 (SMART on FHIR and backend services)
• On Zapier: no. On Make: no.

Developers sign up on the eClinicalWorks developer portal, register an app, test in a sandbox and publish it. Each practice then activates the app with an activation code. Scopes marked contract-required need a review and a signed pricing agreement with eClinicalWorks. Patient-facing scheduling apps go through healow. There is no simple API key a practice can paste into AssistCall, and AssistCall has no eClinicalWorks app. Webhook support was not verified. No Zapier or Make app. HIPAA: AssistCall does not offer or sign a Business Associate Agreement (BAA). Patient calls and their summaries can contain protected health information, so a HIPAA covered practice should check with its compliance advisor before forwarding patient calls to AssistCall or sending call data into eClinicalWorks.

Not included: no one-click eClinicalWorks app, no listing in eClinicalWorks's marketplace, no two-way sync, and no partnership with eClinicalWorks.

Researched by the AssistCall team and checked against eClinicalWorks's public pages on October 24, 2026. eClinicalWorks is a trademark of eClinicalWorks. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by eClinicalWorks.

More Medical, therapy and wellness integrations

• athenahealth: athenaOne is a cloud EHR, practice management and medical billing system used mainly by independent and ambulatory physician practices.
• Epic: Epic is the EHR used by many US hospitals and health systems, and by affiliated clinics that use it through their health system.
• SimplePractice: Practice management and EHR software for therapists, counselors and other solo and group health and wellness practices, covering scheduling, notes, billing, a client portal and telehealth.
• Tebra: Tebra (formerly Kareo and PatientPop) is EHR, practice management, billing and patient engagement software for independent practices.
• AdvancedMD: Cloud EHR, practice management, scheduling and billing software for independent medical practices and medical billing companies.
• ChiroTouch: EHR, scheduling and billing software built for chiropractic practices.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.