Integrations / Medical, therapy and wellness

Use AssistCall with Epic

AssistCall answers your business calls 24/7 and works alongside Epic: forwarded calls get answered, booked or noted, with a summary of every call by email.

Epic: Epic is the EHR used by many US hospitals and health systems, and by affiliated clinics that use it through their health system.

Works alongside

Example call

A patient calls the clinic after hours; AssistCall takes a message and transfers anyone who says it is urgent to the on-call line; staff read the email summary the next morning and follow up in Epic.

• Forward a clinic's main line to AssistCall after hours, so callers reach a receptionist who takes a message.
• Transfer callers who say it is urgent to the on-call number you set.
• Answer routine questions such as clinic hours, parking and directions, and email staff a summary of each call.

How it connects

• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Epic's API

• API on enterprise plans only
• Style: FHIR R4 (plus DSTU2 and STU3)
• Authentication: OAuth 2.0 (SMART on FHIR; backend apps use signed JWTs)
• On Zapier: no. On Make: no.

Registering an app on Epic on FHIR is free for developers. The app only works at an Epic customer after that organization, which must have signed the open.epic API Subscription Agreement, requests the app's client ID, and backend apps need keys set up for each customer. Small practices on Epic usually reach it through a hospital or health system, whose IT team controls API access. AssistCall has no Epic app and cannot read or write Epic records. No Zapier or Make app. HIPAA: AssistCall does not offer or sign a Business Associate Agreement (BAA). Patient calls and their summaries can contain protected health information, so a HIPAA covered practice should check with its compliance team before forwarding patient calls to AssistCall.

Not included: no one-click Epic app, no listing in Epic's marketplace, no two-way sync, and no partnership with Epic Systems Corporation.

Researched by the AssistCall team and checked against Epic Systems Corporation's public pages on October 24, 2026. Epic is a trademark of Epic Systems Corporation. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Epic Systems Corporation.

More Medical, therapy and wellness integrations

• athenahealth: athenaOne is a cloud EHR, practice management and medical billing system used mainly by independent and ambulatory physician practices.
• eClinicalWorks: Cloud EHR and practice management software for physician practices, with patient engagement through its healow apps.
• SimplePractice: Practice management and EHR software for therapists, counselors and other solo and group health and wellness practices, covering scheduling, notes, billing, a client portal and telehealth.
• Tebra: Tebra (formerly Kareo and PatientPop) is EHR, practice management, billing and patient engagement software for independent practices.
• AdvancedMD: Cloud EHR, practice management, scheduling and billing software for independent medical practices and medical billing companies.
• ChiroTouch: EHR, scheduling and billing software built for chiropractic practices.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.