Integrations / Medical, therapy and wellness

Use AssistCall with NextGen Healthcare

AssistCall answers your business calls 24/7 and works alongside NextGen Healthcare: forwarded calls get answered, booked or noted, with a summary of every call by email.

NextGen Healthcare: NextGen Enterprise and NextGen Office are EHR and practice management systems for ambulatory medical groups, from small offices to large groups and health centers.

Works alongside

Example call

A patient calls during the lunch rush to reschedule; AssistCall takes the request and preferred times; the front desk gets the email summary and moves the appointment in NextGen.

• Forward overflow and after-hours calls to AssistCall, so callers get answered when every line is busy.
• Take appointment and refill requests as messages with urgency, and email them to the right staff member.
• If your organization has a developer enrolled in NextGen's API program, send AssistCall's signed webhooks to their service for follow-up in NextGen.

How it connects

• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.
• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.

About NextGen Healthcare's API

• Partner API: the vendor approves access
• Style: REST JSON (Enterprise API) and FHIR R4
• Authentication: Credentials issued through NextGen's API Developer Program (method not verified)
• On Zapier: no. On Make: no.

NextGen shares full Enterprise API documentation (800+ routes) only after a developer submits its API Developer Program onboarding form. Practices then grant vendor apps access through the NextGen API Client Portal, which needs permission from a Main Client Community user. Patient Access FHIR documentation is public. Practices cannot create a self-serve key to paste into AssistCall. Zapier lists a NextGen Healthcare page but no working app, and Make has none. Webhook support was not verified. HIPAA: AssistCall does not offer or sign a Business Associate Agreement (BAA). Patient calls and their summaries can contain protected health information, so a HIPAA covered practice should check with its compliance advisor before forwarding patient calls to AssistCall or sending call data into NextGen.

Not included: no one-click NextGen Healthcare app, no listing in NextGen Healthcare's marketplace, no two-way sync, and no partnership with NextGen Healthcare, Inc..

Researched by the AssistCall team and checked against NextGen Healthcare, Inc.'s public pages on October 24, 2026. NextGen Healthcare is a trademark of NextGen Healthcare, Inc.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by NextGen Healthcare, Inc..

More Medical, therapy and wellness integrations

• athenahealth: athenaOne is a cloud EHR, practice management and medical billing system used mainly by independent and ambulatory physician practices.
• eClinicalWorks: Cloud EHR and practice management software for physician practices, with patient engagement through its healow apps.
• Epic: Epic is the EHR used by many US hospitals and health systems, and by affiliated clinics that use it through their health system.
• SimplePractice: Practice management and EHR software for therapists, counselors and other solo and group health and wellness practices, covering scheduling, notes, billing, a client portal and telehealth.
• Tebra: Tebra (formerly Kareo and PatientPop) is EHR, practice management, billing and patient engagement software for independent practices.
• AdvancedMD: Cloud EHR, practice management, scheduling and billing software for independent medical practices and medical billing companies.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.