Integrations / CRM and sales

Use AssistCall with Pipedrive

AssistCall answers your business calls 24/7 and can send each call, message and booking to Pipedrive through Webhook, Live API actions, Zapier, Make, n8n.

Pipedrive: A pipeline-based sales CRM that small sales teams use to track deals, contacts and follow-up activities.

Connects

Example call

A caller asks about pricing for a commercial cleaning contract. The receptionist checks Pipedrive for their number, finds no match, and takes their details. A Zap creates the person and a new deal in the first pipeline stage, and the sales rep sees the deal with the call summary note.

• During a call, the receptionist searches Pipedrive people by the caller's phone number with your API token and greets returning customers by name.
• After a call, a Zap creates the person and a deal in Pipedrive and adds the AssistCall summary as a note.
• Each appointment.booked event becomes a Pipedrive activity through an n8n workflow, so the meeting shows up in the rep's activity list.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Pipedrive's API

• Self-serve API: you can create a key in your account
• Style: REST (v1 and v2)
• Authentication: Personal API token (one per user per company) or OAuth 2.0
• On Zapier: yes. On Make: yes.

The token is under Personal preferences > API, and each user can have one active token per company. Rate limits apply per token over 2-second windows. API-token requests get 20 per window on Essential, 40 on Advanced, 80 on Professional, 100 on Power and 120 on Enterprise. Search is capped at 10 requests per 2 seconds on every plan. There is also a daily budget based on plan and seat count. Webhooks are set up under Settings > Tools and apps > Webhooks (up to 40 per user) and do not count against rate limits.

Not included: no one-click Pipedrive app, no listing in Pipedrive's marketplace, no two-way sync, and no partnership with Pipedrive Inc..

Researched by the AssistCall team and checked against Pipedrive Inc.'s public pages on October 24, 2026. Pipedrive is a trademark of Pipedrive Inc.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Pipedrive Inc..

More CRM and sales integrations

• HubSpot: A CRM with a free tier and paid Starter, Professional and Enterprise plans that small and mid-size businesses use to track contacts, deals, marketing emails and support tickets.
• Salesforce: A CRM used by companies of every size. Its Starter Suite ($25 per user a month) and Pro Suite ($100 per user a month) are the packages aimed at small businesses.
• Zoho CRM: A CRM from Zoho with a free edition and low-cost paid editions, used to track leads, contacts, deals and sales activity.
• Close: A sales CRM with built-in calling, email and SMS, for small inside sales teams that do a lot of outreach.
• Copper: A CRM that runs inside Google Workspace, keeping contacts, leads, deals and projects next to Gmail and Google Calendar.
• Freshsales: A sales CRM from Freshworks with built-in phone and email and AI deal insights, for small and mid-size sales teams.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.