Integrations / CRM and sales

Use AssistCall with Zoho CRM

AssistCall answers your business calls 24/7 and can send each call, message and booking to Zoho CRM through Webhook, Zapier, Make, n8n.

Zoho CRM: A CRM from Zoho with a free edition and low-cost paid editions, used to track leads, contacts, deals and sales activity.

Connects

Example call

A homeowner calls about a quote on Saturday. The receptionist collects their address and job details. A Zap creates a lead in Zoho CRM, and when the owner opens Zoho on Monday the lead is there with the call summary.

• When AssistCall sends lead.captured, a Zap creates a Zoho CRM lead with the caller's name, number and what they asked about.
• After each call, a Zap finds the caller's Zoho CRM record and adds the call summary and recording link as a related note.
• An n8n workflow turns each appointment.booked event into a meeting record in Zoho CRM, so the booking sits on the customer's record.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Zoho CRM's API

• Self-serve API: you can create a key in your account
• Style: REST (API v8)
• Authentication: OAuth 2.0. A customer can register a Self Client in the Zoho API Console to get tokens.
• On Zapier: yes. On Make: yes.

Every edition gets daily API credits on a rolling 24 hours. Free gets 5,000. Standard gets 50,000 plus 250 per user, up to 100,000. Professional gets 50,000 plus 500 per user, up to 3,000,000. Enterprise and Ultimate get more. Zoho can push data changes through workflow webhooks and its Notification APIs. Access tokens expire after one hour and must be refreshed. AssistCall's live API step uses a fixed key, so it is not offered for Zoho CRM; use Zapier, Make or n8n instead.

Not included: no one-click Zoho CRM app, no listing in Zoho CRM's marketplace, no two-way sync, and no partnership with Zoho Corporation.

Researched by the AssistCall team and checked against Zoho Corporation's public pages on October 24, 2026. Zoho CRM is a trademark of Zoho Corporation. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Zoho Corporation.

More CRM and sales integrations

• HubSpot: A CRM with a free tier and paid Starter, Professional and Enterprise plans that small and mid-size businesses use to track contacts, deals, marketing emails and support tickets.
• Pipedrive: A pipeline-based sales CRM that small sales teams use to track deals, contacts and follow-up activities.
• Salesforce: A CRM used by companies of every size. Its Starter Suite ($25 per user a month) and Pro Suite ($100 per user a month) are the packages aimed at small businesses.
• Close: A sales CRM with built-in calling, email and SMS, for small inside sales teams that do a lot of outreach.
• Copper: A CRM that runs inside Google Workspace, keeping contacts, leads, deals and projects next to Gmail and Google Calendar.
• Freshsales: A sales CRM from Freshworks with built-in phone and email and AI deal insights, for small and mid-size sales teams.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.