Use AssistCall with Front

AssistCall answers your business calls 24/7 and can send each call, message and booking to Front through Zapier, Make, n8n, Live API actions.

Front: Shared inbox platform where teams handle email, SMS, chat and social messages together, with assignments and internal comments.

Connects

Example call

A tenant calls the property manager about a leaking pipe. The receptionist takes the unit number and details, and the message lands in the team's shared Front inbox ready to assign to maintenance.

Import each call summary into a shared Front inbox as a message with Zapier's Import Message action, so the team can assign it and follow up.
During a call, look up the caller as a Front contact by phone (GET /contacts/alt:phone:{caller_phone}) with the business's own API token, so the receptionist can greet a known customer by name.
Add new callers as Front contacts from lead.captured events with Zapier's Find or Create Contact action.

How it connects

Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
Make: Start a Make scenario with a custom webhook and use the app's Make modules.
n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Front's API

Self-serve API: you can create a key in your account
Style: REST (Core API)
Authentication: API token (Bearer) created by an admin under Settings > Developers; OAuth for partner apps
On Zapier: yes. On Make: yes.

Only admins can create API tokens, and tokens belong to the company rather than to one user. Rate limits are 50 requests per minute on Starter, 100 on Professional and 200 on Enterprise. A contact can be fetched by phone number with the alias alt:phone:+15551234567. Front's pages found here don't say which plans include API access, so check before buying.

Not included: no one-click Front app, no listing in Front's marketplace, no two-way sync, and no partnership with Front (FrontApp, Inc.).

Researched by the AssistCall team and checked against Front (FrontApp, Inc.)'s public pages on October 24, 2026. Front is a trademark of Front (FrontApp, Inc.). AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Front (FrontApp, Inc.).

More Help desk and team chat integrations

Freshdesk: Freshworks' help desk software that turns email, chat, phone and social messages into tickets for small and mid-size support teams.
HubSpot Service Hub: HubSpot's customer service software, with help desk tickets, a shared inbox and a knowledge base on the same CRM as HubSpot's sales and marketing tools.
Microsoft Teams: Microsoft 365's chat, meetings and calling app for teams that already use Outlook, Word and Excel.
Slack: Team chat app where small teams talk in channels and direct messages instead of email.
Zendesk: Help desk software that turns customer emails, chats and calls into tickets a support team can track and answer.
Google Chat: Google Workspace's team messaging app, with spaces and direct messages alongside Gmail and Google Calendar.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.