Use AssistCall with HubSpot Service Hub

AssistCall answers your business calls 24/7 and can send each call, message and booking to HubSpot Service Hub through Zapier, Make, n8n.

HubSpot Service Hub: HubSpot's customer service software, with help desk tickets, a shared inbox and a knowledge base on the same CRM as HubSpot's sales and marketing tools.

Connects

Example call

A client calls to say they can't log in to their account. The receptionist takes the details, and a new ticket appears in the HubSpot help desk with the call summary and recording link.

Open a HubSpot ticket for each message the receptionist takes, with the summary and recording link, using Zapier's Create Ticket action or n8n's HubSpot node.
Create or update the caller as a HubSpot contact from lead.captured events with Zapier's Create or Update Contact action, so new callers are in the CRM before anyone calls back.
Log each completed call on the contact's timeline with Zapier's Create Engagement action.

How it connects

Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
Make: Start a Make scenario with a custom webhook and use the app's Make modules.
n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About HubSpot Service Hub's API

Self-serve API: you can create a key in your account
Style: REST
Authentication: Private app access token (created by a super admin) or OAuth 2.0
On Zapier: yes. On Make: yes.

A super admin creates a private app, now listed under Development > Legacy apps, to get an access token. Free and Starter accounts are limited to 100 calls per 10 seconds and 250,000 per day. A new ticket needs a pipeline and stage, which you pick once when you build the Zap or workflow. If the CRM section of the directory already has a HubSpot page, link this ticket-focused page from it.

Not included: no one-click HubSpot Service Hub app, no listing in HubSpot Service Hub's marketplace, no two-way sync, and no partnership with HubSpot, Inc..

Researched by the AssistCall team and checked against HubSpot, Inc.'s public pages on October 24, 2026. HubSpot Service Hub is a trademark of HubSpot, Inc.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by HubSpot, Inc..

More Help desk and team chat integrations

Freshdesk: Freshworks' help desk software that turns email, chat, phone and social messages into tickets for small and mid-size support teams.
Microsoft Teams: Microsoft 365's chat, meetings and calling app for teams that already use Outlook, Word and Excel.
Slack: Team chat app where small teams talk in channels and direct messages instead of email.
Zendesk: Help desk software that turns customer emails, chats and calls into tickets a support team can track and answer.
Front: Shared inbox platform where teams handle email, SMS, chat and social messages together, with assignments and internal comments.
Google Chat: Google Workspace's team messaging app, with spaces and direct messages alongside Gmail and Google Calendar.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.