Use AssistCall with Google Chat

AssistCall answers your business calls 24/7 and can send each call, message and booking to Google Chat through Zapier, Make, n8n.

Google Chat: Google Workspace's team messaging app, with spaces and direct messages alongside Gmail and Google Calendar.

Connects

Example call

A buyer calls about a listing on a Sunday. The receptionist takes their name, number and budget, and the agent's Google Chat space shows the new lead with the call summary.

Post each call summary to a Google Chat space with Zapier's Create Message action, Make or n8n.
Send messages the receptionist marks urgent to a manager's space as soon as the message.taken event arrives.
Post every appointment.booked event to the front-desk space so the team sees new bookings.

How it connects

Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
Make: Start a Make scenario with a custom webhook and use the app's Make modules.
n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Google Chat's API

Self-serve API: you can create a key in your account
Style: REST
Authentication: OAuth 2.0 or a service account through a Google Cloud project; incoming webhook URLs per space
On Zapier: yes. On Make: yes.

Incoming webhooks need a Google Workspace Business or Enterprise account, and the organization must allow them. Each webhook posts only to the space where it was created, and its messages need a 'text' field, so AssistCall's events are formatted through Zapier, Make or n8n first. Chat apps can receive events at an HTTP endpoint.

Not included: no one-click Google Chat app, no listing in Google Chat's marketplace, no two-way sync, and no partnership with Google.

Researched by the AssistCall team and checked against Google's public pages on October 24, 2026. Google Chat is a trademark of Google. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Google.

More Help desk and team chat integrations

Freshdesk: Freshworks' help desk software that turns email, chat, phone and social messages into tickets for small and mid-size support teams.
HubSpot Service Hub: HubSpot's customer service software, with help desk tickets, a shared inbox and a knowledge base on the same CRM as HubSpot's sales and marketing tools.
Microsoft Teams: Microsoft 365's chat, meetings and calling app for teams that already use Outlook, Word and Excel.
Slack: Team chat app where small teams talk in channels and direct messages instead of email.
Zendesk: Help desk software that turns customer emails, chats and calls into tickets a support team can track and answer.
Front: Shared inbox platform where teams handle email, SMS, chat and social messages together, with assignments and internal comments.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.