Integrations / Automation, spreadsheets and work management

Use AssistCall with IFTTT

AssistCall answers your business calls 24/7 and works alongside IFTTT: forwarded calls get answered, booked or noted, with a summary of every call by email.

IFTTT: A simple automation service for consumers where applets link apps and smart devices, for example to send a phone notification or add a spreadsheet row when something happens.

Works alongside

Example call

A caller to a one-person bakery asks to order a birthday cake for Saturday. The receptionist takes the message, IFTTT receives the event, and the owner gets a notification from the IFTTT app with the caller's name and request (parsed with filter code on Pro+).

• Get a notification from the IFTTT app on your phone every time AssistCall takes a message, with filter code (Pro+) pulling out the caller's name and reason.
• Add a row to a Google Sheet for every completed call. On Pro the whole event goes into one cell, and on Pro+ filter code can split it into name, number and summary columns.
• Blink the smart lights in the shop when a message marked urgent comes in, with filter code (Pro+) skipping normal messages.

How it connects

• Webhook: Signed JSON for every call, message and booking, sent to any HTTPS URL you choose.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About IFTTT's API

• Self-serve API: you can create a key in your account
• Style: Inbound webhook URL (Webhooks service: 'Receive a web request with a JSON payload' trigger)
• Authentication: Your Webhooks key is part of the URL (maker.ifttt.com/trigger/{event}/json/with/key/{key}). There is no token to refresh.
• On Zapier: no. On Make: yes.

The trigger that receives AssistCall events is 'Receive a web request with a JSON payload'. It needs IFTTT Pro ($2.99 a month, 20 applets) or Pro+ ($8.99 a month). The Free plan doesn't include Webhooks. The URL must contain /json/. IFTTT then puts the whole AssistCall event into a single {{JsonPayload}} ingredient. Splitting it into fields such as caller name and summary takes filter code, and filters come with Pro+. IFTTT works for simple alerts. For CRM updates or multi-step work, Zapier, Make or n8n are a better fit.

Not included: no one-click IFTTT app, no listing in IFTTT's marketplace, no two-way sync, and no partnership with IFTTT Inc..

Researched by the AssistCall team and checked against IFTTT Inc.'s public pages on October 24, 2026. IFTTT is a trademark of IFTTT Inc.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by IFTTT Inc..

More Automation, spreadsheets and work management integrations

• Google Sheets: Google's online spreadsheet, free with any Google account and part of Google Workspace, which small businesses use for lead lists, call logs, job trackers and simple reports.
• Microsoft Excel: Microsoft's spreadsheet, included in most Microsoft 365 business plans, which small businesses use for call logs, job lists, quotes and bookkeeping. The online version keeps workbooks in OneDrive or SharePoint.
• monday.com: A work management platform where teams track projects, leads, jobs and requests on boards they set up themselves. CRM and service products run on the same platform.
• Notion: A workspace for notes, docs, wikis and simple databases that small teams also use as a lightweight CRM, task list or client tracker.
• Trello: A board app from Atlassian where small teams track jobs, leads and tasks as cards that move across lists.
• Zapier: A no-code automation service that connects more than 9,000 apps, so a small business can pass data from one app to another without writing code.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.