Integrations / Automation, spreadsheets and work management

Use AssistCall with Trello

AssistCall answers your business calls 24/7 and can send each call, message and booking to Trello through Zapier, Make, n8n, Live API actions.

Trello: A board app from Atlassian where small teams track jobs, leads and tasks as cards that move across lists.

Connects

Example call

A tenant calls to say a toilet in their unit is overflowing. The receptionist takes an urgent message and creates a card at the top of the 'Urgent' list on the maintenance board, where the property manager sees it on the next look at the board.

• Create a Trello card in a 'New calls' list for every completed call, with the caller's number and the summary in the description, using Zapier's Create Card action.
• During a call, the receptionist creates a card at the top of your 'Urgent' list through Trello's API with your key and token, so the team sees the job while the caller is still on the line.
• Send appointment.booked events through Make or n8n to add a card with its due date set to the appointment time.

How it connects

• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Trello's API

• Self-serve API: you can create a key in your account
• Style: REST (JSON)
• Authentication: An API key from a Power-Up you create in Trello's Power-Up admin portal, plus a user token. Send them as key/token query parameters or as an 'Authorization: OAuth oauth_consumer_key="...", oauth_token="..."' header. A token can be set to never expire.
• On Zapier: yes. On Make: yes.

To get a key, create a Power-Up in the Power-Up admin portal, open its Trello Auth tab and generate an API key, then use the Token link next to it to authorize a token. Tokens can expire after 1 hour, 1 day or 30 days, or never. Use 'never' for AssistCall. The token can read and write your whole Trello account, so keep it private. Limits: 100 requests per 10 seconds per token and 300 per 10 seconds per key. A card is created with a POST to /1/cards. A JSON body template can set idList, name, desc and pos (top) from the caller's details.

Not included: no one-click Trello app, no listing in Trello's marketplace, no two-way sync, and no partnership with Atlassian.

Researched by the AssistCall team and checked against Atlassian's public pages on October 24, 2026. Trello is a trademark of Atlassian. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Atlassian.

More Automation, spreadsheets and work management integrations

• Google Sheets: Google's online spreadsheet, free with any Google account and part of Google Workspace, which small businesses use for lead lists, call logs, job trackers and simple reports.
• Microsoft Excel: Microsoft's spreadsheet, included in most Microsoft 365 business plans, which small businesses use for call logs, job lists, quotes and bookkeeping. The online version keeps workbooks in OneDrive or SharePoint.
• monday.com: A work management platform where teams track projects, leads, jobs and requests on boards they set up themselves. CRM and service products run on the same platform.
• Notion: A workspace for notes, docs, wikis and simple databases that small teams also use as a lightweight CRM, task list or client tracker.
• Zapier: A no-code automation service that connects more than 9,000 apps, so a small business can pass data from one app to another without writing code.
• Airtable: A database that looks like a spreadsheet, where small businesses build their own trackers for leads, jobs, inventory or bookings, with forms, views and automations.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.