Integrations / Automation, spreadsheets and work management

Use AssistCall with monday.com

AssistCall answers your business calls 24/7 and can send each call, message and booking to monday.com through Zapier, Make, n8n, Live API actions.

monday.com: A work management platform where teams track projects, leads, jobs and requests on boards they set up themselves. CRM and service products run on the same platform.

Connects

Example call

A caller asks about a commercial cleaning contract. The receptionist takes their company name, number and square footage. A Zap creates an item on the 'New leads' board in monday.com with the call summary, and a sales rep picks it up from the board.

• Create an item on a 'Calls' or 'Leads' board for every completed call, with the caller's number, summary and recording link in columns, using Zapier's or Make's monday.com actions.
• During a call, the receptionist runs a create_item mutation with your personal token to put an urgent request on the service board while the caller is still on the line.
• Send appointment.booked events through n8n's monday.com node to add each booking to a board with its date, time and reason.

How it connects

• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Live API actions: During the call, the receptionist calls the app's API with your key to look up or create records.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About monday.com's API

• Self-serve API: you can create a key in your account
• Style: GraphQL
• Authentication: A personal API token (V2) from the Developer Center, sent in the Authorization header with no Bearer prefix. Tokens have no set expiry and stop working only when you regenerate them.
• On Zapier: yes. On Make: yes.

Admins and members can get their own personal token. Viewers can't, and guests can't get a personal token. Daily call limits: 1,000 on Free, Basic and Standard, 10,000 on Pro and 25,000 on Enterprise. There is also a per-minute complexity budget. Every request is a POST to https://api.monday.com/v2, so AssistCall's JSON body template carries the GraphQL query. Passing the caller's details as GraphQL variables avoids problems with quote marks in names.

Not included: no one-click monday.com app, no listing in monday.com's marketplace, no two-way sync, and no partnership with monday.com Ltd..

Researched by the AssistCall team and checked against monday.com Ltd.'s public pages on October 24, 2026. monday.com is a trademark of monday.com Ltd.. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by monday.com Ltd..

More Automation, spreadsheets and work management integrations

• Google Sheets: Google's online spreadsheet, free with any Google account and part of Google Workspace, which small businesses use for lead lists, call logs, job trackers and simple reports.
• Microsoft Excel: Microsoft's spreadsheet, included in most Microsoft 365 business plans, which small businesses use for call logs, job lists, quotes and bookkeeping. The online version keeps workbooks in OneDrive or SharePoint.
• Notion: A workspace for notes, docs, wikis and simple databases that small teams also use as a lightweight CRM, task list or client tracker.
• Trello: A board app from Atlassian where small teams track jobs, leads and tasks as cards that move across lists.
• Zapier: A no-code automation service that connects more than 9,000 apps, so a small business can pass data from one app to another without writing code.
• Airtable: A database that looks like a spreadsheet, where small businesses build their own trackers for leads, jobs, inventory or bookings, with forms, views and automations.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.