Integrations / Automation, spreadsheets and work management

Use AssistCall with Microsoft Excel

AssistCall answers your business calls 24/7 and can send each call, message and booking to Microsoft Excel through Zapier, Make, n8n.

Microsoft Excel: Microsoft's spreadsheet, included in most Microsoft 365 business plans, which small businesses use for call logs, job lists, quotes and bookkeeping. The online version keeps workbooks in OneDrive or SharePoint.

Connects

Example call

A caller asks for a quote on a kitchen remodel. The receptionist takes their name, number and what they want done. A Zap triggered by the call.completed event adds a row with the caller's details and the call summary to the 'Leads' table in the owner's Excel workbook, and the owner sees it next time they open the workbook.

• Add a row to an Excel workbook in OneDrive for every completed call, with the caller's number, summary, duration and recording link, using Zapier's Microsoft Excel app.
• Send message.taken events to a Make scenario that uses Make's Add a Table Row action to put each callback request on a shared 'Callbacks' table the office works from.
• Track appointments booked by phone in an Excel table, with an n8n workflow that adds the date, time and reason for each appointment.booked event.

How it connects

• Zapier: Send AssistCall events to a Zap (Webhooks by Zapier, Catch Hook), then use the app's Zapier actions. Needs a paid Zapier plan.
• Make: Start a Make scenario with a custom webhook and use the app's Make modules.
• n8n: Start an n8n workflow with a webhook node, then call the app with its node or an HTTP request.
• Call forwarding: Forward your business line to AssistCall when busy, after hours or always. Works with any carrier.

About Microsoft Excel's API

• Self-serve API: you can create a key in your account
• Style: REST (JSON) through Microsoft Graph
• Authentication: OAuth 2.0 through Microsoft Entra ID. Access tokens last about 60 to 90 minutes by default and have to be refreshed.
• On Zapier: yes. On Make: yes.

Graph only accepts short-lived OAuth tokens, so AssistCall's live API action can't write to Excel directly. Use Zapier, Make or n8n instead. Zapier's Excel app needs a paid Microsoft 365 Business or Enterprise account, with the workbook saved in OneDrive for Business and used in Excel for the web. Files saved only on a computer and .xls files don't work, headers must be in row 1, and there can be no blank rows between data. Make's Microsoft 365 Excel app can add worksheet rows or table rows. n8n has a Microsoft Excel 365 node. Microsoft 365 users with a Power Automate Premium license can also receive AssistCall webhooks with the 'When an HTTP request is received' trigger and add rows with the Excel Online (Business) connector.

Not included: no one-click Microsoft Excel app, no listing in Microsoft Excel's marketplace, no two-way sync, and no partnership with Microsoft Corporation.

Researched by the AssistCall team and checked against Microsoft Corporation's public pages on October 24, 2026. Microsoft Excel is a trademark of Microsoft Corporation. AssistCall is an independent product of Starling Global LLC and is not affiliated with, endorsed by, sponsored by or approved by Microsoft Corporation.

More Automation, spreadsheets and work management integrations

• Google Sheets: Google's online spreadsheet, free with any Google account and part of Google Workspace, which small businesses use for lead lists, call logs, job trackers and simple reports.
• monday.com: A work management platform where teams track projects, leads, jobs and requests on boards they set up themselves. CRM and service products run on the same platform.
• Notion: A workspace for notes, docs, wikis and simple databases that small teams also use as a lightweight CRM, task list or client tracker.
• Trello: A board app from Atlassian where small teams track jobs, leads and tasks as cards that move across lists.
• Zapier: A no-code automation service that connects more than 9,000 apps, so a small business can pass data from one app to another without writing code.
• Airtable: A database that looks like a spreadsheet, where small businesses build their own trackers for leads, jobs, inventory or bookings, with forms, views and automations.

All product and company names in this directory are trademarks or registered trademarks of their respective owners, used only to identify systems AssistCall can send call information to or receive information from. Their use does not imply any affiliation with or endorsement by their owners. AssistCall connects using signed webhooks, the business's own API keys, automation platforms (Zapier, Make, n8n) the business sets up in its own account, and call forwarding. AssistCall does not provide one-click connectors, marketplace apps, certifications or two-way record or calendar sync, and does not sign HIPAA business associate agreements. Vendor features, plans and API access can change; information last checked October 24, 2026.