Business phone systems and carriers integrations
Every call AssistCall answers starts on the business's existing phone line, so the carrier or phone system decides when a call reaches the receptionist: on every call, when the line is busy, when nobody picks up, or after hours. Setting those forwarding rules correctly keeps the business's number and caller ID unchanged while missed and after-hours calls get answered, booked or turned into messages instead of going to voicemail. Several cloud phone systems (Quo, Dialpad, RingCentral, Zoom Phone, Twilio) also have Zapier, Make or API options for texting callers or saving contacts after the call.
- AT&T Business: AT&T's business wireless, fiber and phone service, which many small businesses use for the mobile or landline number printed on their trucks, cards and listings.
- Comcast Business: Comcast's internet and business phone service (Business Voice and VoiceEdge) for offices, shops and restaurants in its cable footprint.
- RingCentral: Cloud business phone system (RingEX) with calling, texting, video and team chat in one app, used by small offices up to large companies.
- Spectrum Business: Charter's internet, mobile and business phone service (Spectrum Business Voice) for small businesses in Spectrum service areas.
- T-Mobile for Business: T-Mobile's wireless and internet service for small businesses, often the owner's mobile number doubling as the business line.
- Verizon Business: Verizon's business wireless, internet and phone service, used by many small businesses whose main number is an owner's or staff member's Verizon mobile line.
- Zoom Phone: Zoom's cloud phone system, added to Zoom Workplace so a business can make and take calls in the same app it uses for meetings.
- Dialpad: AI-based cloud phone system and contact center with built-in call transcription, used by sales and support teams.
- Google Voice: Google's phone service for Google Workspace businesses (Starter, Standard and Premier plans), with a business number that rings on phones, laptops and the Voice app.
- GoTo Connect: GoTo's cloud phone system (formerly Jive) with a visual dial plan editor, for small and mid-size businesses.
- Grasshopper: Virtual phone system that adds a business number, extensions and a greeting menu on top of the owner's existing mobile or landline.
- Nextiva: Cloud phone system and customer communications platform (NextivaONE) for small and mid-size businesses.
- Ooma Office: Low-cost VoIP phone system for small businesses, with desk phones, a mobile app and a virtual receptionist menu.
- Quo (formerly OpenPhone): App-based business phone system with shared numbers, texting and call summaries, popular with small teams that work from their mobiles.
- Twilio: Developer platform for phone numbers, calls and texts, which businesses and their developers use to build their own phone lines and call flows.
- Vonage Business Communications: Vonage's cloud phone system for small and mid-size businesses, with desk phones, a desktop and mobile app, and a virtual receptionist.